{"id":3081,"date":"2014-06-25T14:39:02","date_gmt":"2014-06-25T12:39:02","guid":{"rendered":"https:\/\/www.olivares.fr\/consultant\/?p=3081"},"modified":"2016-10-10T18:00:40","modified_gmt":"2016-10-10T16:00:40","slug":"assistance-maitrise-ouvrage-amoa","status":"publish","type":"post","link":"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/","title":{"rendered":"Assistance \u00e0 Ma\u00eetrise d&rsquo;Ouvrage pour CONVIVIO"},"content":{"rendered":"<h3>Contexte<\/h3>\n<p>Le <a href=\"http:\/\/www.convivio.fr\/\">Groupe Convivio<\/a>,\u00a0r\u00e9f\u00e9rence nationale en restauration collective, est un\u00a0groupe familial aux\u00a0identit\u00e9s locales marqu\u00e9es. En premier lieu, celui-ci\u00a0a \u00e9voqu\u00e9 une forte n\u00e9cessit\u00e9 d\u2019<strong>am\u00e9lioration de leur gestion<\/strong> de menus et d\u2019effectifs <strong>en cr\u00e9ant un extranet<\/strong>. En effet, leurs cuisines centrales livrant plus de 20 000 repas par jour, dans un contexte de complexit\u00e9 et d&rsquo;exigence, <strong>le probl\u00e8me \u00e9tait cons\u00e9quent<\/strong>. Ainsi, il a fallu r\u00e9aliser <strong>une assistance \u00e0 ma\u00eetrise d&rsquo;ouvrage<\/strong> de plusieurs jours afin de concevoir <strong>une note de cadrage<\/strong>.<\/p>\n<p>Pour Convivio, les objectifs \u00e9taient\u00a0multiples :<\/p>\n<ul>\n<li>am\u00e9liorer leur communication aupr\u00e8s des convives,<\/li>\n<li>proposer un service de consultation de menus aux convives et aux clients,<\/li>\n<li>permettre aux clients de saisir leurs effectifs facilement et en ligne.<\/li>\n<\/ul>\n<p>De plus, en pleine structuration, le groupe\u00a0avait besoin d\u2019<strong>unifier leur communication<\/strong>\u00a0tout en gardant des identit\u00e9s locales fortes.<\/p>\n<h3>R\u00f4les<\/h3>\n<p>Mon r\u00f4le principal pendant cette <abbr class=\"abbr\" title=\"assistance \u00e0 ma\u00eetrise d'ouvrage\"><strong>AMOA<\/strong>\u00a0<\/abbr>fut celui de l&rsquo;<strong>expert fonctionnel<\/strong> et de <strong>consultant Internet<\/strong>.\u00a0Effectivement, le besoin principal \u00e9tait de comprendre les besoins du Groupe Convivio, leur faisabilit\u00e9 et leur pertinence.<\/p>\n<p>Ainsi, j&rsquo;ai <strong>mis en place plusieurs ateliers<\/strong> :<\/p>\n<ul>\n<li>1er atelier avec les responsables du projet et la direction, afin de comprendre le besoin avec <strong>un niveau d&rsquo;abstraction \u00e9lev\u00e9<\/strong>,<\/li>\n<li>2eme\u00a0atelier avec les responsables techniques, cuisines et informatiques, pour saisir <strong>les contraintes r\u00e9elles de tous les jours<\/strong>,<\/li>\n<li>3eme\u00a0atelier graphique avec l&rsquo;aide d&rsquo;un directeur artistique de chez <abbr class=\"abbr\" title=\"Orange Applications for Business\">OAB<\/abbr> et les responsables \u00ab\u00a0communication et marketing\u00a0\u00bb, permettant de\u00a0<strong>concevoir l&rsquo;aspect visuel<\/strong>,<\/li>\n<li>4eme\u00a0atelier de synth\u00e8se, <strong>pr\u00e9sentant les r\u00e9sultats de mon \u00e9tude<\/strong>.<\/li>\n<\/ul>\n<p>Un point important \u00e0 connaitre lorsque\u00a0l&rsquo;on met\u00a0en place des ateliers : toujours les espacer de plusieurs jours, si les d\u00e9lais le permettent.\u00a0Dans ces conditions, la r\u00e9flexion et la qualit\u00e9 des id\u00e9es seront meilleures.<\/p>\n<h3>R\u00e9sultats<\/h3>\n<p>A la fin de cette <strong>assistance \u00e0 ma\u00eetrise d&rsquo;ouvrage<\/strong>, le r\u00e9sultat principal est un document de 36 pages d\u00e9taillant <strong>les besoins clairs et pr\u00e9cis du\u00a0client<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le Groupe Convivio, r\u00e9f\u00e9rence nationale en restauration collective, est un groupe familial aux identit\u00e9s locales marqu\u00e9es. En premier lieu, celui-ci a \u00e9voqu\u00e9 une forte n\u00e9cessit\u00e9 d\u2019am\u00e9lioration de leur gestion de menus et d\u2019effectifs en cr\u00e9ant un extranet.<\/p>\n","protected":false},"author":1,"featured_media":3117,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[8,14,5,11],"class_list":["post-3081","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-projets-internet","tag-amoa","tag-consultant-internet","tag-expertise-fonctionnelle","tag-vulgarisation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Assistance \u00e0 Ma\u00eetrise d&#039;Ouvrage pour CONVIVIO - Laurent Olivares, consultant Internet<\/title>\n<meta name=\"description\" content=\"Le Groupe Convivio a demand\u00e9 une assistance \u00e0 ma\u00eetrise d&#039;ouvrage de plusieurs jours afin de concevoir une note de cadrage pour un extranet.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance \u00e0 Ma\u00eetrise d&#039;Ouvrage pour CONVIVIO - Laurent Olivares, consultant Internet\" \/>\n<meta property=\"og:description\" content=\"Le Groupe Convivio a demand\u00e9 une assistance \u00e0 ma\u00eetrise d&#039;ouvrage de plusieurs jours afin de concevoir une note de cadrage pour un extranet.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/\" \/>\n<meta property=\"og:site_name\" content=\"Laurent Olivares, consultant Internet\" \/>\n<meta property=\"article:published_time\" content=\"2014-06-25T12:39:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2016-10-10T16:00:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.olivares.fr\/consultant\/wp-content\/uploads\/2016\/10\/amoa-convivio-960.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"lol\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"lol\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/\",\"url\":\"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/\",\"name\":\"Assistance \u00e0 Ma\u00eetrise d'Ouvrage pour CONVIVIO - Laurent Olivares, consultant Internet\",\"isPartOf\":{\"@id\":\"https:\/\/www.olivares.fr\/consultant\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.olivares.fr\/consultant\/wp-content\/uploads\/2016\/10\/amoa-convivio-960.jpg\",\"datePublished\":\"2014-06-25T12:39:02+00:00\",\"dateModified\":\"2016-10-10T16:00:40+00:00\",\"author\":{\"@id\":\"https:\/\/www.olivares.fr\/consultant\/#\/schema\/person\/8e42ff4046e7b5bb33c066abb00ca628\"},\"description\":\"Le Groupe Convivio a demand\u00e9 une assistance \u00e0 ma\u00eetrise d'ouvrage de plusieurs jours afin de concevoir une note de cadrage pour un extranet.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/#primaryimage\",\"url\":\"https:\/\/www.olivares.fr\/consultant\/wp-content\/uploads\/2016\/10\/amoa-convivio-960.jpg\",\"contentUrl\":\"https:\/\/www.olivares.fr\/consultant\/wp-content\/uploads\/2016\/10\/amoa-convivio-960.jpg\",\"width\":960,\"height\":400,\"caption\":\"Illustration d'assistance \u00e0 ma\u00eetrise d'ouvrage par Laurent Olivares Consultant Internet \u00e0 Nantes\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Pr\u00e9sentation\",\"item\":\"https:\/\/www.olivares.fr\/consultant\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Projets\",\"item\":\"https:\/\/www.olivares.fr\/consultant\/projets-internet\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Assistance \u00e0 Ma\u00eetrise d&rsquo;Ouvrage pour CONVIVIO\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.olivares.fr\/consultant\/#website\",\"url\":\"https:\/\/www.olivares.fr\/consultant\/\",\"name\":\"Laurent Olivares, consultant Internet\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.olivares.fr\/consultant\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.olivares.fr\/consultant\/#\/schema\/person\/8e42ff4046e7b5bb33c066abb00ca628\",\"name\":\"lol\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.olivares.fr\/consultant\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7b87ba194496b1d724ff0ef40dd7da4f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7b87ba194496b1d724ff0ef40dd7da4f?s=96&d=mm&r=g\",\"caption\":\"lol\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Assistance \u00e0 Ma\u00eetrise d'Ouvrage pour CONVIVIO - Laurent Olivares, consultant Internet","description":"Le Groupe Convivio a demand\u00e9 une assistance \u00e0 ma\u00eetrise d'ouvrage de plusieurs jours afin de concevoir une note de cadrage pour un extranet.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/","og_locale":"fr_FR","og_type":"article","og_title":"Assistance \u00e0 Ma\u00eetrise d'Ouvrage pour CONVIVIO - Laurent Olivares, consultant Internet","og_description":"Le Groupe Convivio a demand\u00e9 une assistance \u00e0 ma\u00eetrise d'ouvrage de plusieurs jours afin de concevoir une note de cadrage pour un extranet.","og_url":"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/","og_site_name":"Laurent Olivares, consultant Internet","article_published_time":"2014-06-25T12:39:02+00:00","article_modified_time":"2016-10-10T16:00:40+00:00","og_image":[{"width":960,"height":400,"url":"https:\/\/www.olivares.fr\/consultant\/wp-content\/uploads\/2016\/10\/amoa-convivio-960.jpg","type":"image\/jpeg"}],"author":"lol","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"lol","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/","url":"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/","name":"Assistance \u00e0 Ma\u00eetrise d'Ouvrage pour CONVIVIO - Laurent Olivares, consultant Internet","isPartOf":{"@id":"https:\/\/www.olivares.fr\/consultant\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/#primaryimage"},"image":{"@id":"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/#primaryimage"},"thumbnailUrl":"https:\/\/www.olivares.fr\/consultant\/wp-content\/uploads\/2016\/10\/amoa-convivio-960.jpg","datePublished":"2014-06-25T12:39:02+00:00","dateModified":"2016-10-10T16:00:40+00:00","author":{"@id":"https:\/\/www.olivares.fr\/consultant\/#\/schema\/person\/8e42ff4046e7b5bb33c066abb00ca628"},"description":"Le Groupe Convivio a demand\u00e9 une assistance \u00e0 ma\u00eetrise d'ouvrage de plusieurs jours afin de concevoir une note de cadrage pour un extranet.","breadcrumb":{"@id":"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/#primaryimage","url":"https:\/\/www.olivares.fr\/consultant\/wp-content\/uploads\/2016\/10\/amoa-convivio-960.jpg","contentUrl":"https:\/\/www.olivares.fr\/consultant\/wp-content\/uploads\/2016\/10\/amoa-convivio-960.jpg","width":960,"height":400,"caption":"Illustration d'assistance \u00e0 ma\u00eetrise d'ouvrage par Laurent Olivares Consultant Internet \u00e0 Nantes"},{"@type":"BreadcrumbList","@id":"https:\/\/www.olivares.fr\/consultant\/projets-internet\/assistance-maitrise-ouvrage-amoa\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Pr\u00e9sentation","item":"https:\/\/www.olivares.fr\/consultant\/"},{"@type":"ListItem","position":2,"name":"Projets","item":"https:\/\/www.olivares.fr\/consultant\/projets-internet\/"},{"@type":"ListItem","position":3,"name":"Assistance \u00e0 Ma\u00eetrise d&rsquo;Ouvrage pour CONVIVIO"}]},{"@type":"WebSite","@id":"https:\/\/www.olivares.fr\/consultant\/#website","url":"https:\/\/www.olivares.fr\/consultant\/","name":"Laurent Olivares, consultant Internet","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.olivares.fr\/consultant\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/www.olivares.fr\/consultant\/#\/schema\/person\/8e42ff4046e7b5bb33c066abb00ca628","name":"lol","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.olivares.fr\/consultant\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7b87ba194496b1d724ff0ef40dd7da4f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7b87ba194496b1d724ff0ef40dd7da4f?s=96&d=mm&r=g","caption":"lol"}}]}},"_links":{"self":[{"href":"https:\/\/www.olivares.fr\/consultant\/wp-json\/wp\/v2\/posts\/3081"}],"collection":[{"href":"https:\/\/www.olivares.fr\/consultant\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.olivares.fr\/consultant\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.olivares.fr\/consultant\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.olivares.fr\/consultant\/wp-json\/wp\/v2\/comments?post=3081"}],"version-history":[{"count":9,"href":"https:\/\/www.olivares.fr\/consultant\/wp-json\/wp\/v2\/posts\/3081\/revisions"}],"predecessor-version":[{"id":3449,"href":"https:\/\/www.olivares.fr\/consultant\/wp-json\/wp\/v2\/posts\/3081\/revisions\/3449"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.olivares.fr\/consultant\/wp-json\/wp\/v2\/media\/3117"}],"wp:attachment":[{"href":"https:\/\/www.olivares.fr\/consultant\/wp-json\/wp\/v2\/media?parent=3081"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.olivares.fr\/consultant\/wp-json\/wp\/v2\/categories?post=3081"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.olivares.fr\/consultant\/wp-json\/wp\/v2\/tags?post=3081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}